AwardTape / Contracts / 47QTCA-20-D-006Y

47QTCA-20-D-006Y: $2.5M Department of the Air Force Award to T-Metrics, LLC

T-metrics automated call distribution software subscription for multiple air force/air national guard sites. Contracting activity: FA8218 ALFCMC WNRK. Estimated completion: 2026-03-30.

$2.5M contract action / $10.2M cumulative ceiling / COMPETITION NOT STATED / 2026-03-30 completion / 47QTCA FA8218 ALFCMC WNRK

1. Contract Summary & Primary Sources

Contract Number (PIID)	47QTCA-20-D-006Y (unhyphenated: 47QTCA20D006Y)
Prime Contractor (Awardee)	T-Metrics, LLC (North Carolina) FY2024-FY2026 Federal Defense Portfolio: $5.2M obligated across 23 contracts
Obligated Amount	$2,545,735 ($2.5M)
Cumulative Face Value / Ceiling	USAspending Base IDV Ceiling: $10,198,868
USAspending / FPDS Obligation History	Base Record Obligated: $2,545,735 (signed 2021-03-31, latest FPDS action 2025-02-24) · 15 Issued Delivery/Task Order(s) totaling $2,363,108
Awarding Branch / Agency	Department of the Air Force
Contracting Command & DoDAAC	47QTCA: FA8218 ALFCMC WNRK
Competition & Contract Structure	COMPETITION NOT STATED · Delivery Order / Firm-Fixed-Price (FFP)
Product / Service & Industry Codes	PSC 7E20 (IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)) · NAICS 511210 (Software Publishers)
Work Locations & Funding	Primary Place of Performance: North Carolina
Estimated Completion Date	2026-03-30
Verified Primary Sources	USAspending / FPDS Record ↗

2. Verbatim Announcement & Scope Breakdown

USAspending / FPDS Transaction Description (Contract FA821821F0019)

T-metrics automated call distribution software subscription for multiple air force/air national guard sites

3. Subcontractor, Supply Chain & Capture Intelligence

For Tier-2 / Tier-3 Subcontractors & Suppliers

Subcontracting & Material Supply Window

Prime Awardee: T-Metrics, LLC
Delivery Runway: Active through 2026-03-30
Requirement Scope: T-metrics automated call distribution software subscription for multiple air force/air national guard sites
Federal Supply Class: PSC 7E20 (IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW))
BD Action: Reference Prime Contract 47QTCA-20-D-006Y when contacting T-Metrics, LLC Supply Chain / Small Business Liaison Officer.

For Competing Primes & Capture Managers

Buying Command & Recompete Posture

Buying Command: 47QTCA (FA8218 ALFCMC WNRK)
Acquisition Method: COMPETITION NOT STATED
FOIA Jurisdiction: OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route) (whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil)
Capture Action: Request Section B CLIN ceiling structure and Section C Statement of Work below to benchmark deliverable requirements.

Issued Task & Delivery Orders under 47QTCA-20-D-006Y (15 shown, $2.4M obligated)

Order PIID	Obligated	Awardee	Start / Latest Action	End Date	Order Scope
FA821826FB009	$1.2M	T-Metrics, LLC	2026-03-17 / 2026-03-17	2029-03-30	The purpose of this acquisition is to procure automated call distribution (acd) software subscription services in support of one air force installation, consisting of a one (1) base year period and two (2) option years.
FA821825FB011	$472K	T-Metrics, LLC	2025-07-16 / 2025-07-16	2030-07-16	Extended-hours software subscription services for air force operator consoles (tm-pg-exsss-ren)/consolidated operator answering system (coas) (tm-coas-exssren) software subscription service (sss) at multiple air force and air national ...
FA821820F0029	$454K	T-Metrics, LLC	2020-07-17 / 2024-07-11	2025-07-16	Task order to support consolidated operator answering system (coas) sustainment
W91RUS26FA073	$68K	T-Metrics, LLC	2026-05-28 / 2026-06-04	2028-06-01	T-metrics tm-2000 acd software subscription renewal
N0040622F0157	$35K	T-Metrics, LLC	2022-09-01 / 2025-08-04	2027-09-23	Extended-hours software subscription
W9124A21F0092	$24K	T-Metrics, LLC	2021-09-30 / 2025-07-25	2026-07-31	Base year 1 server, 23taps, 4supervisor
FA500024FG012	$23K	T-Metrics, LLC	2023-10-01 / 2023-10-01	2024-09-30	It and telecom -IT management tools/products
FA820124FG002	$22K	T-Metrics, LLC	2023-10-01 / 2023-10-01	2024-09-30	It and telecom -data center products (hardware and perpetual license software)
FA860124FG135	$15K	T-Metrics, LLC	2023-10-01 / 2023-10-01	2024-09-30	It and telecom-annual software maintenance service plans
HT009024FG1130014	$15K	T-Metrics, LLC	2023-11-27 / 2023-11-27	2024-09-30	Software subscription renewal.
FA448424FG018	$14K	T-Metrics, LLC	2023-10-01 / 2023-10-01	2024-09-30	Miscellaneous electrical and electronic components
N0040624F0210	$8K	T-Metrics, LLC	2024-09-12 / 2025-07-18	2029-09-24	Software subscription
FA813623F0161	$0	T-Metrics, LLC	2023-09-27 / 2024-01-19	2024-03-25	T-metrics telmod acd system to sip upgrade
FA282323F0090	-$6K	T-Metrics, LLC	2023-04-07 / 2024-05-23	2024-05-23	T-metrics server system upgrade
FA527023F0226	-$23K	T-Metrics, LLC	2023-09-29 / 2024-09-24	2023-09-29	Cisco t-metrics system upgrade

Tier-2 Subcontract Reporting Status (FAR 52.204-10): Prime contractors report first-tier subcontracts of $30,000 or more to the Federal Subaward Reporting System (FSRS) by the end of the month following subcontract award. Under DFARS 252.219-7003, prime awards exceeding $750,000 ($1.5M for construction) carry mandatory small-business subcontracting plans. Component and subsystem suppliers should contact T-Metrics, LLC Supply Chain / Small Business Liaison referencing contract 47QTCA-20-D-006Y.

4. Underlying Contract Files (Section B Pricing & Section C Statement of Work)

Document Status: Not yet on file. The government publishes the award notice and obligation record above, but does not post the underlying Section C Statement of Work (SOW), Section B line-item pricing schedule (CLINs), or Sole-Source Justification & Approval (J&A) online.

Free DIY 5 U.S.C. 552 Generator ($0 Cost)

Pre-Filled FOIA Request Letter for 47QTCA-20-D-006Y

Routed to OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route) (whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil) · Official Agency FOIA Portal ↗

Open in Email Client (mailto:) Open Agency FOIA Portal ↗

Date: 2026-10-28
To: OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route)
Email: whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil
Portal: https://www.foia.gov/
Re: Freedom of Information Act Request (5 U.S.C. 552) - Contract 47QTCA-20-D-006Y

Dear FOIA Officer:

Pursuant to the Freedom of Information Act, 5 U.S.C. 552, and 32 CFR Part 286, I respectfully request electronic PDF copies of the following records for Contract 47QTCA-20-D-006Y, awarded to T-Metrics, LLC (2025-02-24) in the amount of $2,545,735 by FA8218 ALFCMC WNRK:

1. The unclassified Section C Statement of Work (SOW) or Performance Work Statement (PWS); and
2. The Section B Schedule of Supplies or Services (CLIN descriptions, quantities, and total contract ceiling).

Scope & Expedited Administrative Processing:
To streamline review and avoid third-party Reverse-FOIA delays under Executive Order 12600, this request seeks only unclassified, releasable contract sections and total CLIN ceilings. You may exclude proprietary contractor unit-cost build-ups, indirect rate tables (5 U.S.C. 552(b)(4)), and export-controlled technical drawings (10 U.S.C. 130).

Fee & Delivery Instructions:
Please deliver responsive records electronically in PDF format to the email address below. Please notify me in advance if estimated search and review fees will exceed $25.00.

Thank you for your assistance.

Sincerely,

[Your Name]
[Your Title / Organization]
[Your Email Address]
[Your Phone Number]

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