AwardTape / Contracts / FA8218-20-F-0029
FA8218-20-F-0029: $454K Department of the Air Force Award to T-Metrics, LLC
Task order to support consolidated operator answering system (coas) sustainment. Contracting activity: FA8218 ALFCMC WNRK. Estimated completion: 2025-07-16.
$454K contract action / $3.5M cumulative ceiling / COMPETITION NOT STATED / 2025-07-16 completion / FA8218 FA8218 ALFCMC WNRK
1. Contract Summary & Primary Sources
| Contract Number (PIID) | FA8218-20-F-0029 (unhyphenated: FA821820F0029) · Parent Vehicle: 47QTCA-20-D-006Y |
|---|---|
| Prime Contractor (Awardee) |
T-Metrics, LLC
(North Carolina)
FY2024-FY2026 Federal Defense Portfolio: $5.2M obligated across 23 contracts
|
| Obligated Amount | $453,684 |
| Cumulative Face Value / Ceiling | USAspending Base IDV Ceiling: $3,470,840 |
| USAspending / FPDS Obligation History | Base Record Obligated: $453,684 (signed 2020-07-17, latest FPDS action 2024-07-11) · 15 Issued Delivery/Task Order(s) totaling $4,455,158 |
| Awarding Branch / Agency | Department of the Air Force |
| Contracting Command & DoDAAC | FA8218: FA8218 ALFCMC WNRK |
| Competition & Contract Structure | COMPETITION NOT STATED · Delivery Order / Firm-Fixed-Price (FFP) |
| Product / Service & Industry Codes | PSC 7030 (Adp Software) · NAICS 511210 (Software Publishers) |
| Work Locations & Funding | Primary Place of Performance: North Carolina |
| Estimated Completion Date | 2025-07-16 |
| Verified Primary Sources |
2. Verbatim Announcement & Scope Breakdown
USAspending / FPDS Transaction Description (Contract FA821820F0029)
Task order to support consolidated operator answering system (coas) sustainment
3. Subcontractor, Supply Chain & Capture Intelligence
For Tier-2 / Tier-3 Subcontractors & Suppliers
Subcontracting & Material Supply Window
- Prime Awardee: T-Metrics, LLC
- Delivery Runway: Active through 2025-07-16
- Requirement Scope: Task order to support consolidated operator answering system (coas) sustainment
- Federal Supply Class: PSC 7030 (Adp Software)
- BD Action: Reference Prime Contract FA8218-20-F-0029 when contacting T-Metrics, LLC Supply Chain / Small Business Liaison Officer.
For Competing Primes & Capture Managers
Buying Command & Recompete Posture
- Buying Command: FA8218 (FA8218 ALFCMC WNRK)
- Acquisition Method: COMPETITION NOT STATED
- FOIA Jurisdiction: Department of the Air Force FOIA (AFLCMC / AFRL / AFSC) (Official Portal)
- Capture Action: Request Section B CLIN ceiling structure and Section C Statement of Work below to benchmark deliverable requirements.
Issued Task & Delivery Orders under FA8218-20-F-0029 (15 shown, $4.5M obligated)
| Order PIID | Obligated | Awardee | Start / Latest Action | End Date | Order Scope |
|---|---|---|---|---|---|
| FA821821F0019 | $2.5M | T-Metrics, LLC | 2021-03-31 / 2025-02-24 | 2026-03-30 | T-metrics automated call distribution software subscription for multiple air force/air national guard sites |
| FA821826FB009 | $1.2M | T-Metrics, LLC | 2026-03-17 / 2026-03-17 | 2029-03-30 | The purpose of this acquisition is to procure automated call distribution (acd) software subscription services in support of one air force installation, consisting of a one (1) base year period and two (2) option years. |
| FA821825FB011 | $472K | T-Metrics, LLC | 2025-07-16 / 2025-07-16 | 2030-07-16 | Extended-hours software subscription services for air force operator consoles (tm-pg-exsss-ren)/consolidated operator answering system (coas) (tm-coas-exssren) software subscription service (sss) at multiple air force and air national ... |
| W91RUS26FA073 | $68K | T-Metrics, LLC | 2026-05-28 / 2026-06-04 | 2028-06-01 | T-metrics tm-2000 acd software subscription renewal |
| N0040622F0157 | $35K | T-Metrics, LLC | 2022-09-01 / 2025-08-04 | 2027-09-23 | Extended-hours software subscription |
| W9124A21F0092 | $24K | T-Metrics, LLC | 2021-09-30 / 2025-07-25 | 2026-07-31 | Base year 1 server, 23taps, 4supervisor |
| FA500024FG012 | $23K | T-Metrics, LLC | 2023-10-01 / 2023-10-01 | 2024-09-30 | It and telecom -IT management tools/products |
| FA820124FG002 | $22K | T-Metrics, LLC | 2023-10-01 / 2023-10-01 | 2024-09-30 | It and telecom -data center products (hardware and perpetual license software) |
| FA860124FG135 | $15K | T-Metrics, LLC | 2023-10-01 / 2023-10-01 | 2024-09-30 | It and telecom-annual software maintenance service plans |
| HT009024FG1130014 | $15K | T-Metrics, LLC | 2023-11-27 / 2023-11-27 | 2024-09-30 | Software subscription renewal. |
| FA448424FG018 | $14K | T-Metrics, LLC | 2023-10-01 / 2023-10-01 | 2024-09-30 | Miscellaneous electrical and electronic components |
| N0040624F0210 | $8K | T-Metrics, LLC | 2024-09-12 / 2025-07-18 | 2029-09-24 | Software subscription |
| FA813623F0161 | $0 | T-Metrics, LLC | 2023-09-27 / 2024-01-19 | 2024-03-25 | T-metrics telmod acd system to sip upgrade |
| FA282323F0090 | -$6K | T-Metrics, LLC | 2023-04-07 / 2024-05-23 | 2024-05-23 | T-metrics server system upgrade |
| FA527023F0226 | -$23K | T-Metrics, LLC | 2023-09-29 / 2024-09-24 | 2023-09-29 | Cisco t-metrics system upgrade |
Tier-2 Subcontract Reporting Status (FAR 52.204-10): Prime contractors report first-tier subcontracts of $30,000 or more to the Federal Subaward Reporting System (FSRS) by the end of the month following subcontract award. Under DFARS 252.219-7003, prime awards exceeding $750,000 ($1.5M for construction) carry mandatory small-business subcontracting plans. Component and subsystem suppliers should contact T-Metrics, LLC Supply Chain / Small Business Liaison referencing contract FA8218-20-F-0029.
Recent Contract Actions from Buying Office FA8218 (FA8218 ALFCMC WNRK)
| Date | Contract (PIID) | Prime Contractor | Amount | Completion | Scope Summary |
|---|---|---|---|---|---|
| 2026-04-10 | FA8218-26-F-B001 | Tyto Government Solutions Inc | $0 | Mar 31, 2031 | Correction to an earlier Air Force award. . |
| 2026-04-01 | FA8218-26-F-B001 | Tyto Government Solutions | $51.4B | Mar 30, 2031 | Tyto Government Solutions wins $51.38B contract for Cyber Transport Systems sustainment. Air Force Life Cycle Management Center $1.6M obliga... |
4. Underlying Contract Files (Section B Pricing & Section C Statement of Work)
Document Status: Not yet on file. The government publishes the award notice and obligation record above, but does not post the underlying Section C Statement of Work (SOW), Section B line-item pricing schedule (CLINs), or Sole-Source Justification & Approval (J&A) online.
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Pre-Filled FOIA Request Letter for FA8218-20-F-0029
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