AwardTape / Contracts / 70SBUR26F00000039

70SBUR26F00000039: $1.8M U.S. Citizenship and Immigration Services Award to Govplace, LLC

Award for omnichannel real time survey tool to serve as a unified system to manage all customer inquiries across phone, web, email and chat.. Contracting activity: USCIS CONTRACTING OFFICE(ERBUR). Estimated completion: 2027-01-11.

$1.8M contract action / $1.8M cumulative ceiling / COMPETITION NOT STATED / 2027-01-11 completion / 70SBUR USCIS CONTRACTING OFFICE(ERBUR)

1. Contract Summary & Primary Sources

Contract Number (PIID)	70SBUR26F00000039 · Parent Vehicle: 70SBUR23A00000003
Prime Contractor (Awardee)	Govplace, LLC (Maryland) FY2024-FY2026 Federal Defense Portfolio: $255.6M obligated across 404 contracts
Obligated Amount	$1,817,047 ($1.8M)
Cumulative Face Value / Ceiling	USAspending Base IDV Ceiling: $1,817,047
USAspending / FPDS Obligation History	Base Record Obligated: $1,817,047 (signed 2026-02-11, latest FPDS action 2026-03-06) · 9 Issued Delivery/Task Order(s) totaling $152,963,364
Awarding Branch / Agency	U.S. Citizenship and Immigration Services
Contracting Command & DoDAAC	70SBUR: USCIS CONTRACTING OFFICE(ERBUR)
Competition & Contract Structure	COMPETITION NOT STATED · BPA Call / Firm-Fixed-Price (FFP)
Product / Service & Industry Codes	PSC DA01 (It And Telecom - Business Application/Application Development Support Services (Labor)) · NAICS 541519 (Other Computer Related Services)
Work Locations & Funding	Primary Place of Performance: Maryland
Estimated Completion Date	2027-01-11
Verified Primary Sources	USAspending / FPDS Record ↗

2. Verbatim Announcement & Scope Breakdown

USAspending / FPDS Transaction Description (Contract 70SBUR26F00000039)

Award for omnichannel real time survey tool to serve as a unified system to manage all customer inquiries across phone, web, email and chat.

3. Subcontractor, Supply Chain & Capture Intelligence

For Tier-2 / Tier-3 Subcontractors & Suppliers

Subcontracting & Material Supply Window

Prime Awardee: Govplace, LLC
Delivery Runway: Active through 2027-01-11
Requirement Scope: Award for omnichannel real time survey tool to serve as a unified system to manage all customer inquiries across phone, web, email and chat.
Federal Supply Class: PSC DA01 (It And Telecom - Business Application/Application Development Support Services (Labor))
BD Action: Reference Prime Contract 70SBUR26F00000039 when contacting Govplace, LLC Supply Chain / Small Business Liaison Officer.

For Competing Primes & Capture Managers

Buying Command & Recompete Posture

Buying Command: 70SBUR (USCIS CONTRACTING OFFICE(ERBUR))
Acquisition Method: COMPETITION NOT STATED
FOIA Jurisdiction: OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route) (whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil)
Capture Action: Request Section B CLIN ceiling structure and Section C Statement of Work below to benchmark deliverable requirements.

Issued Task & Delivery Orders under 70SBUR26F00000039 (9 shown, $153.0M obligated)

Order PIID	Obligated	Awardee	Start / Latest Action	End Date	Order Scope
70SBUR26F00000001	$47.8M	Govplace, LLC	2025-11-05 / 2026-08-27	2026-10-31	This requirement provides commercial cloud hosting services for uscis mission-critical systems, for infrastructure as a service (iaas), platform as a service (paas) and software as a service (saas). pop 11/1/2025-10/31/2026.
70SBUR25F00000003	$47.2M	Govplace, LLC	2024-10-31 / 2025-09-17	2025-10-31	Uscis cloud hosting bpa ii bpa call 2
70SBUR24F00000001	$40.2M	Govplace, LLC	2023-10-31 / 2025-04-30	2024-10-31	Cloud hosting iaas, paas, saas (chips)
70SBUR25F00000042	$5.0M	Govplace, LLC	2025-02-28 / 2026-07-09	2026-02-28	Uscis office of information technology (oit) has a requirement to renew the subscription monitoring service and maintenance agreement for the application performance monitoring (apm) tool.
70SBUR26F00000042	$5.0M	Govplace, LLC	2026-02-13 / 2026-09-15	2027-02-28	New relic subscription monitoring services to ensure continuous operation and support. uscis oit requires additional quantities to support new uscis divisional requirements. since oit owns new relic software and is seeking to upgrade the ...
70SBUR24F00000051	$4.1M	Govplace, LLC	2024-02-22 / 2025-10-03	2025-02-28	New relic bpa call
70SBUR24F00000026	$3.6M	Govplace, LLC	2024-01-11 / 2025-06-17	2026-01-11	Omni channel assists in conducting necessary real time surveys to collect data from individuals inquiring about us citizenship.
70SBUR24F00000040	$103K	Govplace, LLC	2024-01-31 / 2026-04-13	2025-01-31	Enterprise cloud customer communication platform (ec3p) contact center as a service (ccaas) sw base bpa call
70SBUR25F00000014	$13K	Govplace, LLC	2025-01-21 / 2025-12-12	2025-04-30	Enterprise cloud communication platform (ec3p) contact center as a service (ccaas) sw base bpa call

Tier-2 Subcontract Reporting Status (FAR 52.204-10): Prime contractors report first-tier subcontracts of $30,000 or more to the Federal Subaward Reporting System (FSRS) by the end of the month following subcontract award. Under DFARS 252.219-7003, prime awards exceeding $750,000 ($1.5M for construction) carry mandatory small-business subcontracting plans. Component and subsystem suppliers should contact Govplace, LLC Supply Chain / Small Business Liaison referencing contract 70SBUR26F00000039.

4. Underlying Contract Files (Section B Pricing & Section C Statement of Work)

Document Status: Not yet on file. The government publishes the award notice and obligation record above, but does not post the underlying Section C Statement of Work (SOW), Section B line-item pricing schedule (CLINs), or Sole-Source Justification & Approval (J&A) online.

Free DIY 5 U.S.C. 552 Generator ($0 Cost)

Pre-Filled FOIA Request Letter for 70SBUR26F00000039

Routed to OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route) (whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil) · Official Agency FOIA Portal ↗

Open in Email Client (mailto:) Open Agency FOIA Portal ↗

Date: 2026-10-27
To: OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route)
Email: whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil
Portal: https://www.foia.gov/
Re: Freedom of Information Act Request (5 U.S.C. 552) - Contract 70SBUR26F00000039

Dear FOIA Officer:

Pursuant to the Freedom of Information Act, 5 U.S.C. 552, and 32 CFR Part 286, I respectfully request electronic PDF copies of the following records for Contract 70SBUR26F00000039 (issued under parent contract 70SBUR23A00000003), awarded to Govplace, LLC (2026-03-06) in the amount of $1,817,047 by USCIS CONTRACTING OFFICE(ERBUR):

1. The unclassified Section C Statement of Work (SOW) or Performance Work Statement (PWS); and
2. The Section B Schedule of Supplies or Services (CLIN descriptions, quantities, and total contract ceiling).

Scope & Expedited Administrative Processing:
To streamline review and avoid third-party Reverse-FOIA delays under Executive Order 12600, this request seeks only unclassified, releasable contract sections and total CLIN ceilings. You may exclude proprietary contractor unit-cost build-ups, indirect rate tables (5 U.S.C. 552(b)(4)), and export-controlled technical drawings (10 U.S.C. 130).

Fee & Delivery Instructions:
Please deliver responsive records electronically in PDF format to the email address below. Please notify me in advance if estimated search and review fees will exceed $25.00.

Thank you for your assistance.

Sincerely,

[Your Name]
[Your Title / Organization]
[Your Email Address]
[Your Phone Number]

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