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AwardTape / Contracts / HT0015-25-K-0039

HT0015-25-K-0039: $162K Defense Health Agency Award to Better Direct, LLC

Automatic call distributor server. Contracting activity: DHA ENTERPRISE MED SUPPORT EMS-CD. Estimated completion: 2026-06-06.

$162K contract action / $162K cumulative ceiling / COMPETITION NOT STATED / 2026-06-06 completion / HT0015 DHA ENTERPRISE MED SUPPORT EMS-CD

1. Contract Summary & Primary Sources

Contract Number (PIID) HT0015-25-K-0039 (unhyphenated: HT001525K0039) · Parent Vehicle: NNG15SD65B
Prime Contractor (Awardee) Better Direct, LLC (Texas)
FY2024-FY2026 Federal Defense Portfolio: $49.8M obligated across 615 contracts
Obligated Amount $161,946
Cumulative Face Value / Ceiling USAspending Base IDV Ceiling: $161,946
USAspending / FPDS Obligation History Base Record Obligated: $161,946 (signed 2025-05-07, latest FPDS action 2025-05-07) · 15 Issued Delivery/Task Order(s) totaling $4,429,823
Awarding Branch / Agency Defense Health Agency
Contracting Command & DoDAAC HT0015: DHA ENTERPRISE MED SUPPORT EMS-CD
Competition & Contract Structure COMPETITION NOT STATED · Delivery Order / Firm-Fixed-Price (FFP)
Product / Service & Industry Codes PSC 7A21 (It And Telecom - Business Application Software (Perpetual License Software)) · NAICS 541519 (Other Computer Related Services)
Work Locations & Funding Primary Place of Performance: Texas
Estimated Completion Date 2026-06-06
Verified Primary Sources

2. Verbatim Announcement & Scope Breakdown

USAspending / FPDS Transaction Description (Contract HT001525K0039)

Automatic call distributor server

3. Subcontractor, Supply Chain & Capture Intelligence

For Tier-2 / Tier-3 Subcontractors & Suppliers

Subcontracting & Material Supply Window

  • Prime Awardee: Better Direct, LLC
  • Delivery Runway: Active through 2026-06-06
  • Requirement Scope: Automatic call distributor server
  • Federal Supply Class: PSC 7A21 (It And Telecom - Business Application Software (Perpetual License Software))
  • BD Action: Reference Prime Contract HT0015-25-K-0039 when contacting Better Direct, LLC Supply Chain / Small Business Liaison Officer.
For Competing Primes & Capture Managers

Buying Command & Recompete Posture

  • Buying Command: HT0015 (DHA ENTERPRISE MED SUPPORT EMS-CD)
  • Acquisition Method: COMPETITION NOT STATED
  • FOIA Jurisdiction: OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route) (whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil)
  • Capture Action: Request Section B CLIN ceiling structure and Section C Statement of Work below to benchmark deliverable requirements.

Issued Task & Delivery Orders under HT0015-25-K-0039 (15 shown, $4.4M obligated)

Order PIID Obligated Awardee Start / Latest Action End Date Order Scope
FA877326F0039 $1.3M Better Direct, LLC 2026-03-17 / 2026-03-17 2026-04-27 Artificial intelligence servers1 10u b200 gold series gpu server sys-a21ge-nbrt-g1 qty 2 2 qsfp optical cable qsfp-100-g-aoc10m qty2 3 qsfp optical cable qsfp-100g-aoc8m qty 2
70FA5026F00000066 $669K Better Direct, LLC 2026-08-17 / 2026-09-17 2026-11-30 The purpose of this requirement is in support of the federal emergency management agency mount weather emergency operations center to acquire nutanix software and software assurance, hewlett packard hardware, and hardware support.
FA877325F0115 $351K Better Direct, LLC 2025-08-21 / 2025-09-26 2025-10-31 This is a new requirement to procure satellite communication (satcom) kits to support the radio frequency mission course (rfmc) executed by the 39th information operations squadron, detachment 1 (39 ios, det 1).
M6785426F4207 $337K Better Direct, LLC 2026-05-15 / 2026-05-15 2026-05-15 Hpe aruba software support and maintenance consisting of priority access to hpe aruba technical assistance center (tac) engineers 24 hours a day, 7 days per week, 365 days a year, 24x7 aruba support portal (asp), flexible hardware and ...
FA702225F0051 $325K Better Direct, LLC 2025-03-31 / 2026-03-26 2029-04-04 Nagios network analyzer software license renewal
70T03026F7667N094 $215K Better Direct, LLC 2026-09-10 / 2026-09-10 2029-09-27 The task order provides maintenance support for dell-brand servers in tsas development, test, and production environments. support includes all troubleshooting and repair and replacement.
N0042125F1193 $198K Better Direct, LLC 2025-09-30 / 2026-02-05 2025-11-18 Collaboration suites equipment
FA480026F0011 $196K Better Direct, LLC 2026-01-27 / 2026-01-27 2027-02-02 Purchasing the renewal of vq conference manager and dma for nipr and sipr with the accompanying 100 pmp, 55 smp and 525 dma licenses. pop 2 feb 26 - 2 feb 27.
N6600125F0492 $163K Better Direct, LLC 2025-05-07 / 2025-12-02 2025-07-03 Miscellaneous IT hardware for military construction project in guam.
N0017825FS784 $130K Better Direct, LLC 2025-04-10 / 2025-04-10 2026-08-30 Owncloud swm
FA441725F0182 $105K Better Direct, LLC 2025-07-17 / 2025-07-17 2026-07-16 Blackboard system learning professional saas plus 501-1000 users, part number saas2-lp-pro-p,2 in accordance with better direct quote q1550, qty - 1 period of performance - 17 july 2025 - 16 july 2026
HQ051624FE004 $103K Better Direct, LLC 2024-09-30 / 2025-07-17 2026-09-29 Quantum tape library support maintenance support
N6133125F0165 $102K Better Direct, LLC 2025-08-20 / 2025-08-20 2025-09-30 National instruments crio-9068, integrated controller, zynq7020 fpga, conformal coate
N6600126F8935 $98K Better Direct, LLC 2026-05-21 / 2026-05-21 2026-07-19 This effort is in support of electronic harbor security system (ehss) for anti-terrorism/force protection to protect NAVY assets in port from waterborne threats.
N6311625F0564 $96K Better Direct, LLC 2025-09-07 / 2025-09-07 2026-09-30 Ibm spss software maintenance
Tier-2 Subcontract Reporting Status (FAR 52.204-10): Prime contractors report first-tier subcontracts of $30,000 or more to the Federal Subaward Reporting System (FSRS) by the end of the month following subcontract award. Under DFARS 252.219-7003, prime awards exceeding $750,000 ($1.5M for construction) carry mandatory small-business subcontracting plans. Component and subsystem suppliers should contact Better Direct, LLC Supply Chain / Small Business Liaison referencing contract HT0015-25-K-0039.

Recent Contract Actions from Buying Office HT0015 (DHA ENTERPRISE MED SUPPORT EMS-CD)

Date Contract (PIID) Prime Contractor Amount Completion Scope Summary
2026-07-22 HT0015-26-R-E001 Laboratory Corp. of America $364.7M Jul 9, 2036 Laboratory Corp. of America wins $364.7M contract for Defense Health Agency with commercial clinical reference laboratory testing services a...
2026-04-21 HT0015-25-C-0001 QBase $16.4M Jun 27, 2027 QBase wins $16.4M contract for Defense Health Agency Infrastructure and Services Resource Management Branch. Defense Health Agency signed Ap...
2026-03-20 HT0015-24-C-0005 Dawson CMS $13.0M Mar 28, 2027 Dawson CMS wins $13.0M contract for support the Defense Health Agency (DHA) Market Technology Integration Office (MTIO). Defense Health Agen...
2026-03-11 HT0015-26-D-E001 AIX Tech $225.0M Jun 14, 2031 AIX Tech wins $225.00M contract for a variety of acquisition and administrative support services to the Defense Health Agency. Defense Healt...
2026-01-12 HT0015-25-F-E063 FCN $9.9M Sep 29, 2026 FCN wins $9.9M contract for NetApp hardware, software/license, and secure support which is a necessary computer/storage. DHA $9.9M obligated...

4. Underlying Contract Files (Section B Pricing & Section C Statement of Work)

Document Status: Not yet on file. The government publishes the award notice and obligation record above, but does not post the underlying Section C Statement of Work (SOW), Section B line-item pricing schedule (CLINs), or Sole-Source Justification & Approval (J&A) online.
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Pre-Filled FOIA Request Letter for HT0015-25-K-0039

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