AwardTape / Contracts / 70FBTX25F00000047
70FBTX25F00000047: $632K Federal Emergency Management Agency Award to Itcon Services LLC
Call order against femas bpa outsourced contact center contract in support of femas helpdesk. Contracting activity: TEXAS NPSC(TXNP). Estimated completion: 2027-06-30.
$632K contract action / $1.2M cumulative ceiling / COMPETITION NOT STATED / 2027-06-30 completion / 70FBTX TEXAS NPSC(TXNP)
1. Contract Summary & Primary Sources
| Contract Number (PIID) | 70FBTX25F00000047 · Parent Vehicle: 70FBTX21A00000002 |
|---|---|
| Prime Contractor (Awardee) |
Itcon Services LLC
(Virginia)
FY2024-FY2026 Federal Defense Portfolio: $134.0M obligated across 13 contracts
|
| Obligated Amount | $632,294 |
| Cumulative Face Value / Ceiling | USAspending Base IDV Ceiling: $1,204,166 |
| USAspending / FPDS Obligation History | Base Record Obligated: $632,294 (signed 2024-12-19, latest FPDS action 2026-06-11) · 8 Issued Delivery/Task Order(s) totaling $120,860,890 |
| Awarding Branch / Agency | Federal Emergency Management Agency |
| Contracting Command & DoDAAC | 70FBTX: TEXAS NPSC(TXNP) |
| Competition & Contract Structure | COMPETITION NOT STATED · BPA Call / Labor Hours |
| Product / Service & Industry Codes | PSC R702 (Support- Management: Data Collection) · NAICS 541519 (Other Computer Related Services) |
| Work Locations & Funding | Primary Place of Performance: Virginia |
| Estimated Completion Date | 2027-06-30 |
| Verified Primary Sources |
2. Verbatim Announcement & Scope Breakdown
USAspending / FPDS Transaction Description (Contract 70FBTX25F00000047)
Call order against femas bpa outsourced contact center contract in support of femas helpdesk
3. Subcontractor, Supply Chain & Capture Intelligence
For Tier-2 / Tier-3 Subcontractors & Suppliers
Subcontracting & Material Supply Window
- Prime Awardee: Itcon Services LLC
- Delivery Runway: Active through 2027-06-30
- Requirement Scope: Call order against femas bpa outsourced contact center contract in support of femas helpdesk
- Federal Supply Class: PSC R702 (Support- Management: Data Collection)
- BD Action: Reference Prime Contract 70FBTX25F00000047 when contacting Itcon Services LLC Supply Chain / Small Business Liaison Officer.
For Competing Primes & Capture Managers
Buying Command & Recompete Posture
- Buying Command: 70FBTX (TEXAS NPSC(TXNP))
- Acquisition Method: COMPETITION NOT STATED
- FOIA Jurisdiction: OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route) (whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil)
- Capture Action: Request Section B CLIN ceiling structure and Section C Statement of Work below to benchmark deliverable requirements.
Issued Task & Delivery Orders under 70FBTX25F00000047 (8 shown, $120.9M obligated)
| Order PIID | Obligated | Awardee | Start / Latest Action | End Date | Order Scope |
|---|---|---|---|---|---|
| 70FBTX25F00000025 | $53.4M | Itcon Services LLC | 2024-11-08 / 2026-06-08 | 2026-06-09 | Oc3 call order 15 |
| 70FBTX24F00000029 | $19.6M | Itcon Services LLC | 2024-07-19 / 2025-10-15 | 2025-10-16 | Call order 13 against femas bpa outsourced contact center contract in support of femas declared disaster response throughout the united states. |
| 70FBTX23F00000010 | $18.9M | Itcon Services LLC | 2023-02-27 / 2026-06-09 | 2026-06-10 | Oc3 bpa covid 19 funeral assistance call order for turnkey call center support & temporary call agents for funeral assistance |
| 70FBTX24F00000010 | $16.3M | Itcon Services LLC | 2024-04-01 / 2025-10-15 | 2025-10-16 | The purpose of call order against femas bpa outsourced contact center contract is to provide surge call center support of femas disaster response to michigan. |
| 70FBTX26F00000002 | $12.4M | Itcon Services LLC | 2026-06-17 / 2026-09-14 | 2026-10-17 | The purpose of this requirement is to establish an order 19 against federal emergency management agency blanket purchase agreement outsourced contact center contract in support of declared disaster response. |
| 70FBTX25F00000044 | $286K | Itcon Services LLC | 2024-12-17 / 2026-04-03 | 2026-04-01 | Outsourced contact center contract (oc3) pmo call order |
| 70FBTX24F00000013 | $23K | Itcon Services LLC | 2024-05-01 / 2025-08-07 | 2025-08-08 | The purpose of this requirement is to establish a call order against FEMA bpa outsourced contact center contract in support of FEMA disaster response for pmo duti-readiness 2024. |
| 70FBTX23F00000019 | -$28 | Itcon Services LLC | 2023-04-17 / 2025-01-31 | 2025-02-01 | The purpose of this requirement is to establish a call order against FEMA bpa outsourced contact center contract in support of FEMA disaster response for pmo duti-readiness. |
Tier-2 Subcontract Reporting Status (FAR 52.204-10): Prime contractors report first-tier subcontracts of $30,000 or more to the Federal Subaward Reporting System (FSRS) by the end of the month following subcontract award. Under DFARS 252.219-7003, prime awards exceeding $750,000 ($1.5M for construction) carry mandatory small-business subcontracting plans. Component and subsystem suppliers should contact Itcon Services LLC Supply Chain / Small Business Liaison referencing contract 70FBTX25F00000047.
4. Underlying Contract Files (Section B Pricing & Section C Statement of Work)
Document Status: Not yet on file. The government publishes the award notice and obligation record above, but does not post the underlying Section C Statement of Work (SOW), Section B line-item pricing schedule (CLINs), or Sole-Source Justification & Approval (J&A) online.
Free DIY 5 U.S.C. 552 Generator ($0 Cost)
Pre-Filled FOIA Request Letter for 70FBTX25F00000047
Routed to OSD/Joint Staff FOIA Requester Service Center (WHS ESD) (fallback; use FOIA.gov to route) (whs.mc-alex.esd.mbx.osd-js-foia-requester-service-center@mail.mil) · Official Agency FOIA Portal ↗
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